Tracking your order with Mulu Memphis is easy and straightforward. We want you to feel confident and informed throughout the entire delivery process.

How to Track Your Order

After your order is shipped, you will receive:

• A tracking link
  
• A tracking number
  
• Courier partner details
  

Simply click the link to monitor your shipment’s status. You can also enter your tracking number on the courier’s website for real-time updates.

Didn’t Receive Your Tracking Link?

If you haven’t received tracking details within 48 hours of placing your order:

• Check your Spam, Promotions, or Junk folders
  
• Ensure that you entered a valid email and phone number
  
• Contact our customer care team, and we will resend your tracking information immediately
  

Tracking Information Not Updating

Sometimes courier partners take time to scan packages at different checkpoints. If tracking appears stalled for 24–48 hours, this is usually normal. However, if the delay continues, feel free to reach out — we’ll investigate the issue for you.